Welcome to Core Bamboo!

Shipping and Warranty

What is the warranty?

Our 90 day warranty covers manufacturing defects on products that have been purchased directly from this website.
Contact us at customerservice@corehome.com for warranty claims.

If you have purchased your product from another source, return the product to the store or website you bought it from.

How do I return an item?

Within 30 days of purchase, return your item with the original packing. You are responsible for the return shipping costs. Once we have received your item, we will process the return and refund the amount minus shipping costs to the credit card you used for purchase within 14 days.
Contact us at customerservice@corehome.com for returns.

If you have purchased your product for another source, return the product to the store or website you bought it form.

How do you ship your items?

We use UPS as our shipping vendor. Orders are shipped in no more than 14 days from when they are placed. You will be provided with a tracking number for your shipment once the package is shipped.

Where do you ship?

Currently, we only ship our products within the United States.